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Help & questions

Pick what you're trying to do. If none of these fit, scroll down and email us — a person reads every message.

Ask us a question

Fill in the form below and a person will reply by email within one business day, Monday to Friday. You don't need an account, and you don't need an email program set up on this device.

This is where we'll send our answer.

Rebates differ from state to state, so this helps us answer.

Tell us your situation in your own words: replacing a furnace, adding cooling, a rebate you're unsure about, anything.

We only use your email to reply to you. No newsletters, no sharing.

Prefer email? Write to hello@heatpumppricing.com and include your state.

Need help paying for a heat pump?

Rebates lower the price, but they still assume you can pay the rest. If your heating system is unsafe or has failed and a new one is out of reach, these programs repair or replace equipment at low or no cost for income-qualified households. We are an independent information site — we don't fund, discount, or install equipment — so these are the doors to knock on first:

  • Weatherization Assistance Program (WAP). Free energy and health-and-safety repairs — an unsafe furnace is exactly the kind of problem it fixes — for households at or near 200% of the poverty line. Apply through your local community action agency: how to apply (energy.gov).
  • LIHEAP. Heating-bill help plus, in most states, a crisis component for broken or dangerous heating equipment. Same local agency; find your state contact.
  • USDA Section 504 Home Repair. For homeowners outside cities: 1% loans up to $40,000, and grants up to $10,000 for homeowners 62 and older to remove health and safety hazards. Program page and state offices (rd.usda.gov).
  • Your utility and 211. Most electric and gas utilities run an income-qualified assistance fund — call the number on your bill and ask. Dialing 211 reaches a local specialist who knows which agencies currently have funds.

Safety first: if a technician has told you a heat exchanger is cracked, stop using the furnace and make sure you have a working carbon monoxide detector before anything else.

Other ways to reach us

Data corrections

If a rebate amount, eligibility rule, program status, or city cost range looks wrong, please tell us. We verify against the primary source (state energy office, utility provider page, or DSIRE entry), correct within one business day, and re-deploy the page within 24 hours of the fix landing.

When reporting a correction, it helps to include:

  • The page URL where you saw the issue
  • The specific number or claim that needs review
  • A primary source we can cite (utility website, state program page, IRS guidance, etc.)

Send corrections to hello@heatpumppricing.com with the subject line "Correction".

Press and partnerships

For press inquiries, syndication of our cost or rebate data, or non-promotional partnership conversations, email hello@heatpumppricing.com with the subject line "Press" or "Partnership". We do not accept sponsored content, paid placement, or installer lead-gen arrangements.

Privacy and data requests

For GDPR, CCPA, or other privacy-law requests (data access, deletion, opt-out), see our Privacy Policy for the full list of rights and email hello@heatpumppricing.com with the subject line "Privacy".

What we can't help with

We are not installers, contractors, a utility, or an assistance program. We don't fund, discount, or give away equipment, and we can't schedule installations, quote a specific job, process a rebate application on your behalf, or troubleshoot an existing system. For any of those, your local utility's energy efficiency program office or a licensed HVAC contractor in your area is the right starting point.